Tips for cleaning Novo Garment steamer

Your Novo Garment steamer is built for use in rugged industrial or commercial situation, however nozzle may be clogged thus reducing the effectiveness of the machine.  This is mainly attributed to use of tap water in area that contain high minerals.  Most of cities in India have hard water supplied by the municipal corporations so it is advisable to avoid the use of untreated tap water all together
  1. Switch off Unplug Novo Garment steamer from electrical outlet.  Wait for at-least 15 minutes for its parts to cool down.
  2. Remove water tank and hose assembly as per user’s manual.
  3. Drain water from tank and any remaining water from the main unit.
  4. Check your water tank for a white, scaly buildup.  It is caused by calcium or other mineral deposited when you use non-distilled water.
  5. Mix 150 ml (1.5 cups) of white vinegar with equal amount of water and pour into the tank.  Wait for another two hours for vinegar to break up calcium deposits. DO NOT turn on machine at this time.
  6. Put bank water tank and hose assembly while keeping vinegar in the tank.
  7. Turn on the garment steamer. Allow it to steam at for 5 to10 minutes at setting 1750 watt. The vinegar mixture will clean the machine and nozzle breaking apart any mineral deposits.
  8. Turn off the machine and let it cool for 10 minutes. Turn off and unplug again.
  9. Discard the vinegar mixture and clean tank and nozzle with soft dry cloth
  10. Rinse the unit thoroughly by flushing with fresh water 2-3 times.
  11. If dirty water or white scaly deposit continues to come from the garment steamer, the above procedure may need to be repeated.
  12. In case of further questions, please call +91 11 65425599 or contact us.

More care tips

  • Always use distilled water or filter water for steam pressing your garments.

  • Do NOT use tap water as high mineral deposit may clog nozzle

  • Keep until unplugged when not in use

  • Never overfill or allow steamer to run dry.  If by mistake your steamer has run out of water, allow the unit to cool sufficiently before putting water. Cold water on top of a hot heating element can cause damage it.